Shipping policy

Last updated: September 27, 2026

At BestToCart, we work to make your order experience simple and convenient. This Shipping Policy explains how orders are processed and delivered when you purchase from our store.

Order Processing

Orders are processed after your payment has been successfully received and the order has been confirmed.

Processing times may vary depending on the product, availability and order volume. If there is a significant delay in processing your order, we will make reasonable efforts to contact you using the information provided with your order.

Shipping & Delivery

Once your order has been processed, it will be handed over to the applicable shipping carrier for delivery.

Delivery times shown on our website or provided with your order are estimated delivery times only and are not guaranteed.

Actual delivery time may vary depending on the destination, shipping carrier, customs processing and other circumstances outside our control.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the product, delivery location, order size and shipping method available for your order.

Order Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Please allow some time for tracking information to become active after your order has been handed over to the shipping carrier.

Shipping Delays

BestToCart is not responsible for delays caused by circumstances outside our reasonable control.

These may include:

  • Shipping carrier delays
  • Customs processing
  • Weather conditions
  • Holidays
  • Incorrect or incomplete delivery information
  • Transportation disruptions
  • Other unforeseen circumstances

Delivery dates are therefore estimates and cannot be guaranteed.

Incorrect Shipping Information

Please make sure that your shipping address, phone number and other delivery information are correct before completing your order.

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges or other costs may apply where permitted.

Lost or Damaged Packages

If your package appears to be lost, delayed or damaged during transit, please contact us at:

Email: service@besttocart.com

Live Chat: Monday–Sunday, 8 AM–4 PM (PT)

We may request your order number, tracking information and other details to help investigate the issue.

International Orders & Customs

If we offer shipping to destinations outside the country where an order is fulfilled, the order may be subject to customs duties, taxes, import charges or other fees imposed by the destination country.

Any such charges, where applicable, may be the responsibility of the customer.

Customs processing may also affect the estimated delivery time.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers or business practices.

Any updates will be posted on this page with a revised Last updated date.

Contact Us

If you have questions about shipping or your order, please contact us:

BestToCart
Email: service@besttocart.com
Live Chat: Monday–Sunday, 8 AM–4 PM (PT)